We’re still here. That’s the message from Manchester’s public health Chief, David Regan, in a reminder to the city that help is still on hand for anyone suffering from the effects of the pandemic.
In particular, this support is available through the city’s dedicated Covid-19 helpline, which is open 7 days a week. Staffed via a nursing team, with translation available, the team will help with any topic related to Covid – from, testing and vaccinations, to overall health, social and wellbeing advice, including issues around loneliness and anxiety.
“They are a great team and they want to help people,” says David. “That help doesn’t just have to be medical – it could be getting advice on any range of social, financial or wellbeing questions that have arisen during the pandemic.
“We also work on the basis that the team will always try to support as much as possible during one call - or at least direct the caller to where they will find the right help in the most effective way.”
Since the Government lifted legal restrictions linked to Covid-19, there are some who may feel more vulnerable – for a range of reasons – as they navigate the city again.
“We don’t want anyone to suffer in silence, we want to help those who need it,” David continues. “This city is well known for its caring approach and we all need to remember those who are feeling less confident as they go out again.
“If we all continue with the key safety behaviours, including wearing a mask when appropriate, it will help the entire city. And, once again I give my thanks for continuing to look after one another.”
Councillor Joanna Midgley, Deputy Leader with responsibility for health and care at Manchester City Council, said: "I urge people to ring the helpline if you are concerned any aspect of your, or your family's wellbeing, linked to the pandemic. It's such an important first step and concerns will be taken seriously."
Dr Manisha Kumar, GP and Medical Director at Manchester Health and Care Commissioning said: "Our approach has to be holistic, working with the people of this city, so that physical, mental and social support are intrinsically connected."
The Manchester Covid-19 helpline is a free service on 0800 840 3858 (or text 07890 036 892). It is open 7 days a week from 9am to 5pm and is staffed by a nursing team with translation facilities.