Home to School travel application process
There are four stages involved when a travel application is received.
Stage one
Parent, carer or young person completes a Travel Assistance Application Form, via the portal using the link at the bottom of this page.
Stage two
Home to School Transport (HTST) receives Application. On receipt of the application an assessment of eligibility will be undertaken. This can take up to 30 working days and during this time the team will review the application and determine whether the child or young person is eligible.
Stage three
If the application is approved the team will determine a travel solution based on the information provided and in line with Council policy. The parent/carer will receive a letter outlining the decision and travel solution offered.
If the application is declined or rejected a letter will be sent to the parent/carer explaining the decision and reason why.
Stage four
If approved, the parent/carer must sign and return the acceptance slip before a travel solution can commence. Once received, the team will put the necessary arrangements in place and contact the parent/carer to confirm.
If the application has been declined, or the parent/carer disagrees with the travel solution offered in Stage 1, an appeal can be requested. Information about how to appeal can be found on the outcome letter and in the Council's policy.