Make a complaint
Some issues cannot be dealt with as complaints. It's better to use specific complaint or appeal routes for this.
Go to the right page for your complaint:
- complaints about bus lanes – appeal against a bus lane fine
- complaints about parking fines – appeal against a parking ticket
- complaints about councillors
- complaints about social housing
- complaints about private landlords
- complaints about schools
- complaints about taxis
Social care complaints
Social care complaints for adults and children are handled in different ways. The law requires us to follow a different process:
All other complaints
If your complaint isn't about any of these things, use this button: