Changing Futures – Privacy Notice

This privacy notice relates to Changing Futures a 3 year, £64 million programme established by the Department for Levelling Up, Housing and Communities (DLUHC) which aims to improve outcomes for adults experiencing multiple disadvantage, including combinations of homelessness, substance misuse, mental health issues, domestic abuse and contact with the criminal justice system.  

Changing Futures is delivered for Manchester City Council by Shelter, who will work with local partners to help change how services are delivered to improve outcomes for people suffering from these multiple disadvantages. 

This privacy notice provides information that specifically relates to the Changing Futures programme and explains what personal information is collected for the programme, what it is used for and who it is shared with. It also describes why we require your data, and the legal basis we rely upon to obtain this. 

The privacy notice should be read together with Manchester City Councils Corporate privacy notice, Shelter’s privacy notice shown to you when you sign up to Changing Futures, as well as the Department for Levelling Up, Housing and Communities (DLUHC) Changing Futures Privacy Notice. 

Read our general privacy notice 

Changing Futures research: privacy notice - GOV.UK (www.gov.uk) 

In order to provide you with help and support for your particular needs, Changing Futures collects personal information such as: 

• Name 
• Address 
• Date of birth 
• Telephone number 
• Email address 
• Nationality  
• Ethnicity  
• Religious Belief  
• Sexual Orientation  
• National Insurance Number 
• NHS Number  
• Assigned Gender at Birth  
• Registered GP  
• Multiple disadvantage characteristic being experienced  
• Relevant Issues    
• Reason for referral  
• Any known risks (to self or others)  
• Referral source  

We obtain your personal information for the following reason(s):  

• To provide you with help to improve your life situation and help inform future work to support people facing multiple disadvantage 
• To check how Changing Futures is doing, and whether they are having a positive impact 
• To generate statistics about who engages with Changing Futures. This helps to make decisions such as where to use resources to ensure the service reaches the people who need it and are as effective as possible. When generating statistics all data is anonymised and aggregated 
• To test a different approach to funding, responsibility and joint working between local services and between central government and local areas 

National Research: at a national level the Department for Levelling Up, Homes and Communities (DLUHC) is undertaking research to evaluate whether Changing Futures is making a difference to individuals experiencing multiple disadvantage. 

Local authorities and partners such as Shelter commissioned by Manchester City Council to deliver Changing Futures are being asked to contribute to this research study. Therefore if participants agree personal information will be supplied securely by Shelter via Manchester City Council to DLUHC.  

The personal data will be used to establish baseline information on participant’s joining the programme and to track the progress of participants against outcomes. In addition some information such as name, address, date of birth will also be linked with personal information held by national government departments relating to benefits, health and health care use, and any contact with the criminal justice system.  

Your name will be removed before any information is shared and the researchers looking at the information will not know whose information it is. You will not be identified in any research reports. 

Personal information linked for research purposes at national level will: 

• be anonymised after it has been linked so individuals can not be identified  
• be kept securely to prevent any unauthorised use  
• not be used for making decisions about individuals  

If you do not wish to take part please let your Shelter Changing Futures Key Worker know, this will be noted and your personal information will not be shared with DLUHC. 

In addition if at any point you would like to withdraw agreement after your personal information has been shared, please inform your Shelter Worker and this will be communicated to DLUHC via Manchester City Council. DLUHC will ensure all personal data is deleted by government departments/ agencies where relevant. 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases DLUHC will rely on for using your information is that they need to perform a public task. 

DLUHC is able to use your personal information for the research because the research is expected to help the government make better decisions about services in the future. The law states that personal information can be used if it is in the public interest to do so. DLUHC believes that it is in the interests of the public for this research to be carried out. 

The information below describes this in more detail: 

GDPR, Article 6(1)(e) Public task and Article 9(2)(g) UK GDPR – the processing is necessary for reasons of substantial public interest. The Council will rely on meeting the condition in Schedule 1, Part 2, paragraph 6 of the DPA 2018 to process Special Category Personal Data in accordance with section 10(3) of the DPA 2018. 

The conditions in Article 10 of the UK GDPR and section 10(5) of the DPA 2018 will also be met to process criminal offence data since processing is authorised under Section 10(5) and Schedule 1, Part 2, paragraph 6 of the DPA 2018. 

Changing Futures will also act as a Data Processor on behalf of DLUHC to provide baseline and continuing evaluation data directly to the Researchers appointed by DLUHC.  

DLUHC, as an emanation of the Crown, has ordinary common law powers to do whatever a natural person may do (subject to overarching legal constraints), in contrast with bodies which have powers conferred on them by statute and no powers under the common law and can share and process data for the purposes of research so long as that sharing is not otherwise prohibited by law and is in compliance with the Data Protection Legislation, Human Rights Act 1998 and the common law duty of confidentiality.  

DLUHC will rely on the following lawful bases to process the personal data provided by the programme and individuals themselves.  

• Article 6(1)(e) UK GDPR - the processing is necessary for DLUHC to perform a task in the public interest or in the exercise of official authority, in particular to support households that are homeless or at risk of being homeless through furthering our understanding of repeat homelessness, the success of prevention activities, the outcomes of those in receipt of homelessness services, and the causes and factors associated with homelessness. In order to rely on Article 6(1)(e), Article 6(3) requires there to be a separate legal basis laid down in law to justify the processing. DLUHC is relying on its common law powers to justify this processing.  
• Article 9(2)(g) UK GDPR – the processing is necessary for reasons of substantial public interest. DLUHC will rely on meeting the condition in Schedule 1, Part 2, paragraph 6 of the DPA 2018 to process Special Category Personal Data in accordance with section 10(3) of the DPA 2018.  
• The conditions in Article 10 of the UK GDPR and section 10(5) of the DPA 2018 will also be met to process criminal offence data since processing is authorised under Section 10(5) and Schedule 1, Part 2, paragraph 6 of the DPA 2018.  

Your personal information will come from your Shelter Changing Futures Key Worker

We will share personal information about you with the following organisations:  

• Department for Levelling Up, Housing and Communities (DLUHC) – for the purposes of research and evaluation.  

We may also obtain or receive information from the following organisations to support the provision of care and/or enhanced support:  

• Your Landlord  Social Care services  GPs  Counselling services  Housing Providers  DWP/Local Job Centre  Greater Manchester Police  Victim Support  Youth Justice and Probation Services  Voluntary and Community Services  Education providers 

The Council does not use your information to make decisions through automated means. 

The Council does not use your information to make decisions through profiling. 

Our retention schedule sets out how long we keep personal information for. 

You can read about what rights you have regarding the personal information used for this service on our website: manchester.gov.uk 

If you have any questions or concerns about how the Council uses your personal information, please contact the Council’s Data Protection Officer. 

Complaints or queries 

If you have any concerns about the way the we use your personal information, we would ask you to come to us first for help. You do however have the right to complain to the Information Commissioner’s Office: 

• 0303 123 1113 (local rate) 
• casework@ico.org.uk 

Information Commissioner’s Office, Wycliffe House, Water Lane for the most up to date details privacy policy