Energy Bills Support Scheme Alternative Fund (EBSS AF)

  1. Summary

    This privacy notice relates to our administration of the Energy Bills Support Scheme Alternative Fund (EBSS AF) It provides additional information that specifically relates to this particular scheme, and should be read together with our general privacy notice.

  2. What personal information does this service use?

    This service uses personal information, such as:

    • name
    • address
    • telephone number
    • email
    • date of birth
    • your bank details – including account number and sort code

    The service does not intend to process special categories of personal information however this could occur because of information provided by applicants (or third-party individuals acting on their behalf) in connection with the application, including but not limited to, information relating to the ethnic origin of an applicant or data concerning an applicant’s health or age.

  3. What is your personal information used for?

    The Council uses your personal data for the following reasons:

    • To provide advice and support in respect of your application.
    • To facilitate the £400 support payment if you are eligible to receive support through the Energy Bill Support Scheme Alternative Fund.

  4. What is the lawful basis we are relying on?

    We collect and use this information under Article 6(1)(e) of UK General Data Protection Regulations (GDPR). To undertake our public duties in the administration of the Energy Bills Support Scheme Alternative Fund.

  5. Where has the personal information come from?

    Most of the personal information will be provided by you when completing the application for an Energy Bills Support Scheme Alternative Payment. This personal information is shared with the Council’s Benefits Service by the Department for Business, Energy, and Industrial Strategy (BEIS) / Department for Energy Security and Net Zero (DESNZ).

  6. Who will we share your personal information with?

    Your personal data is shared securely with the following organisations where it is both necessary and appropriate to do so.

    The Department for Business, Energy, and Industrial Strategy (BEIS) / Department for Energy Security and Net Zero (DESNZ).

  7. How long will we keep your information?

    Our retention schedule sets out how long we keep personal information for.

  8. Your personal information and your rights

    You can find out more about your rights regarding the personal information used for this service. Your rights apply to the information held by the Council as a data controller, and the information we hold on behalf of the other data controllers.

  9. Contacting us about your data and updates

    Please see our Corporate Privacy Notice if you have any questions, concerns or complaints about how we use your personal information

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