Once you have completed the form we will consider your request within 10 working days.
We will only refund you if you have paid back too much housing benefit.
Using this form
When you go through the form, you have about 20 minutes to complete each page.
Don't use your normal 'Back' button to return to an earlier question, but use the 'Previous' button on the page you are on.
Questions marked * can't be left blank.