The Council and democracy Login or set up an account

When you log in to your account, you'll access our new customer portal, Verint, which you can use to see the requests you've logged with us.

To create a new request, go to our website.

Logging in

You'll need to register a free account, if you had an account previously and are having trouble logging in you also need to a new account.

To register your new account you'll need to give your:

  • name
  • email address.

You'll also need to register a username and password.

Once registered, you'll get an email asking you to verify your email address.

You will need to complete the details on your profile.

If you're using a mobile device, select 'menu' to: 

  • enter your details
  • find information about your requests.

Register your account by selecting 'Register' on the page.

'email already in use' - how to reset your password

If you've forgotten your password or the email address you provide says it's already in use, you will need to reset your account password. 

Reset your password and follow the instructions.

Having trouble logging in?

Was this page helpful?

Fields marked * cannot be left blank

Feedback submitted to us on this form is monitored but you won’t receive a reply. In an emergency, visit our emergency contact details page. Please don't include any personal or financial information, for example your National Insurance or credit card numbers.