Roads, pavements and public land
We're responsible for sweeping roads, pavements and public land, helping to keep the environment clear of litter and dirt.
We operate a rolling programme, which we regularly review, to make sure we're responding to the different needs of Manchester's neighbourhoods. Most of the cleaning outside of the city centre takes place between 7am and 2pm, using appropriate methods for the area.
Local knowledge of the area determines where priority is given, for example areas of high footfall.
What you can do
You can take a responsible approach to keeping the streets clean, by either taking your rubbish home, or using a litter bin.
You can also tell us if you think we've regularly missed the cleaning of your street. We can't take requests for additional sweeping of public areas outside of our programme but, if you're concerned that there's a problem with litter or dirt in your area, let us know: this information will help us in monitoring the standard of service.
What we do
We regularly review the methods and frequency of our programme to make sure we're responding to the different needs of Manchester's neighbourhoods.
We will respond quickly to requests for the removal of potentially dangerous substances, such as broken glass, dog fouling and leaves.
We will take action on people who dump rubbish, drop or throw litter out of car windows by issuing Fixed Penalty Notices - we will also prosecute; fines can range from £75 to £2,500 if convicted.
We will also remove flytipping or dumped items from alleyways, public highway (roads/pavements) or council land. More information on Flytipping.
Report a blocked grid, drain or gully.
What don't we do
We are not responsible for:
- cleaning privately owned land: contact the landowner instead. If they don't respond to requests then we will investigate.
- clearing broken glass from phone boxes or smashed bus stops or shelters, contact the company directly.