Building Regulation Standards
We will arrange preliminary consultation meetings within three working days of request.
We acknowledge applications within 24 hours and respond to applicants or their agents within 15 working days.
We send clear information to the client or agent on any matters showing non compliance with the Building Regulations and the views of statutory consultees.
We encourage the use of conditional or phased approvals and provide a flexible payment by instalment method for most schemes on request.
We will visit sites within 24 hours of a request and issue completion certificates within 24 hours of a satisfactory completion inspection having been carried out.
Results Achieved 2008/2009
Response to applicant/agent within 15 working days of receipt:
Target 91% - Actual 69% (2007/2008 - 67%, 2006/2007 - 57%)
Site visited within 24 hours of request:
Target 95% - Actual 100% (2007/2008 - 96%, 2006/2007 - 75%)