Support for victims of hate crime
If you are a victim of hate crime, you have rights. These rights are set out in the Victims' Code.
What is the Victims' Code?
- It is a list of minimum standards for victims of crime in England and Wales.
- It includes extra help for victims of hate crime because they are more vulnerable.
What extra help can you get?
- Specialist support services
- Faster contact from the police and other services
- Special measures in court (for example, giving evidence behind a screen)
These rights apply through the whole process:
- From reporting the crime
- To making a complaint if your rights are not met.
Find out more visit: The Code of Practice for Victims - GOV.UK.
Greater Manchester Victim Services (GMVS)
Helping victims and witnesses in Greater Manchester to cope and recover from the impact of crime, regardless of how long ago it happened or whether it was reported to the police.
Understanding that some individuals may choose not to report a hate crime but still wish to access support. If this applies to you, we encourage you to visit Greater Manchester Victim Services where you can find help and guidance tailored to your needs.
Telephone: 0800 876 6155
Email: GMVictims@catch-22.org.uk.
British Muslim Trust
The British Muslim Trust provides confidential support and safe reporting for victims of anti‑Muslim hate across the UK.
Telephone: 0808 172 3524 (Opening hours: 10am – 3pm, Monday – Friday)
Email: support@britishmuslimtrust.co.uk
Website: British Muslim Trust.
Community Security Trust
The Community Security Trust (CST) defines as an anti-Semitic incident any malicious act aimed at Jewish people, organisations or property, where there is evidence that the act has anti-Semitic motivation or content, or that the victim was targeted because they were (or were believed to be) Jewish.
Telephone: 0800 032 3263
Email: incidents@cst.org.uk
Website: CST - Protecting our Jewish community.
Galop
Supporting LGBT+ people who have experienced abuse and violence, including hate crimes.
Telephone: 0800 999 5428
Email: help@galop.org.uk
Website: Galop the LGBT+ anti-abuse charity.
On Your Side
A UK-wide support and reporting service for East and Southeast Asian communities who experience racism or any forms of hate.
It includes a 24/7 free helpline and a website where you can find support, access services, and make a report.
The friendly team speak a range of East and Southeast Asian languages and through trusted interpreters can support you.
Telephone: 0808 801 0393
Website: On Your Side.
Stop Hate UK
A national charity working to tackle hate crime and discrimination. It offers a 24/7 confidential helpline offering emotional support, access advocacy and specialist resources, for anyone affected by hate crime.
They also provide training, community outreach, and digital tools to help people stay safe and informed.
Telephone: 0800 1381625
Email: info@stophateuk.org
Relay: 18001 0800 1381625 (for deaf, hard-of-hearing, and speech-impaired)
SignVideo: stophateuk.signvideo.net (BSL users)
Website: Stop Hate UK.