Who do we share your personal information with
We use a range of organisations to either store personal information or help deliver our services to you.
The following is a broad summary of the types of organisations your personal information may be shared with. You can find more detailed information on how and with who individual council services share personal information in the service specific privacy notices.
To provide appropriate, timely and effective services, we may share basic information about you such as your name or address between services within the council. This is so we can keep our information on you as up to date as possible and so we can improve our services to you. However, we ensure that staff within the council can only access the information they need to do their job.
Partner organisations under Data Sharing Agreements or protocols:
We have data sharing arrangements in place with local agencies and partner organisations, who we work with to provide certain services to you. Under data sharing arrangements, certain personal information is shared for a specific purpose. The agency or organisation receiving the information must only use that information to carry out that specific purpose, and keep your data safe and secure.
For example, personal data may be shared between the us and the NHS in order to provide health and social care services.
We may also sign up to or follow local or national protocols, such as the National Fraud Initiative, which requires us to share particular personal information in a certain way.
Sometimes the law requires that we have to pass on your personal information to a third party. For example, personal information may be provided to the courts, either because the court has ordered such information to be provided, or because we require a court order to do something (e.g. to take a child into care).
Even if not required to do so by law, we may also share your personal information where we feel that there is an overriding reason to do so. For all of these reasons the risk must be serious before we can override your right to privacy. This does not happen often, but we may share your information with a third party in order to:
- to find and stop crime and fraud;
- protect the public, our staff or other professionals against any serious risks
- protect a child, for example where we suspect they may be subject to abuse, their needs are not being met, or they are at risk in some other way;
- protect adults who are thought to be at risk, for example if they are frail, confused or cannot understand what is happening to them
Third parties we may share personal information with include (but are not limited to):
- those who assist us in providing services, and who perform technical operations such as data storage;
- families, guardians, carers, associates and representatives of the people whose personal data we are processing (including legal advisers and counsel);
- local and central government departments (such as the Ministry of Housing, Communities & Local Government, the Department for Work and Pensions (DWP), Her Majesty's Revenues and Customs (HMRC), Border Agency);
- debt collection and tracing agencies;
- current, past and prospective employers;
- educators and examining bodies;
- healthcare, social and welfare organisations;
- providers of goods and services;
- financial organisations;
- debt collection and tracing agencies;
- private investigators;
- press and the media;
- professional advisors and consultants;
- professional bodies;
- housing associations and landlords;
- voluntary and charitable organisations;
- religious organisations;
- the National Fraud Agency;
- ombudsman and regulatory authorities;
- courts and tribunals;
- enforcement agents;
- police forces;
- regulatory bodies;
- customs and excise;
- law enforcement and prosecuting authorities, including international law enforcement and examining bodies;
We will not sell or give your personal information to a third party for marketing purposes unless we have your permission.