Suppliers of goods and services must not, accept a verbal or written order from us unless a SAP Purchase Order (PO) number is given.
This will be a ten digit number starting with '41'.
Our standard payment terms are 30 days from receipt of a valid invoice, unless otherwise agreed.
Invoices received without a valid PO number will not be paid and will be returned. This will lead to a delay in the payment process.
To get a PO number contact the member of staff who made the original order to supply the goods or service and ask them to provide a PO number. You can then email or phone us with your original invoice number.
Check that the PO number is valid for the goods or service supplied and examine the returned invoice for any errors and then contact us with your invoice number and valid PO number.
As part of the 'No Purchase Order, No Pay' policy the supplier is expected to put the valid PO number on the invoice, otherwise it will be returned.
If you send us an invoice without quoting your Purchase Order number or your invoice is not addressed to the 'Finance Shared Service Centre' we will consider your invoice in "dispute".