We work in partnership with the Citizens Advice Bureau to offer clear practical advice in sorting out problems and disagreements with suppliers of goods or services. For example:
- problems with overcharging
- faulty goods
- dodgy workmanship
- underage sales (eg alcohol or fireworks etc)
- dishonest traders and scams.
What you can do
- See consumer advice for information on consumer problems;
- Contact us using the consumer helpline; or
- Make a complaint online.