Technical issues

It’s taking longer to process some of our forms due to a technical issue. Please continue to use our forms and we will handle your requests as soon as possible.


Benefits and support Report Council Tax fraud

We help some people with their council tax in different ways:

  • Council tax support: where we pay towards their bill based on their income, size of their family, who lives with them and the amount they have to pay.
  • Discounts: we reduce the amount they have to pay, such as some people living alone.
  • Exemptions: some properties are exempt from Council Tax because they are left unoccupied by the owner; for example if they are away studying.

People may be committing council tax fraud if they:

  • Are working but do not tell us;
  • Say they live alone when they do not;
  • Claim at an address where they do not live;
  • Say they are a student when they are not;
  • Live in a house they say is empty; or
  • Do not tell us about their full income, savings or capital.

Read our policy on when we prosecute for fraud

Was this page helpful?

Was this page helpful?

Fields marked * cannot be left blank

Feedback submitted to us on this form is monitored but you won’t receive a reply. In an emergency, visit our emergency contact details page. Please don't include any personal or financial information, for example your National Insurance or credit card numbers.