Taxi passenger information
We are responsible for licensing hackney carriage (black cabs) and private hire vehicles and their drivers in Manchester and are committed to providing a professional, safe and high-quality transport service.
You should always plan to get home safe and take a taxi you can trust:
- make sure that you only ever get into a licensed vehicle and know the difference between a Hackney Carriage and a private hire vehicle;
- check that you are paying the right fare;
- pre-book your taxi where possible, especially when travelling alone;
- know where the taxi ranks are in the city centre; and
- ask if the pub, club or restaurant you are in can book a taxi and will let you wait inside until it arrives.
Both hackney carriage and private hire drivers are issued with a drivers badge showing their photograph and licence details. This badge must be worn at all times, in such a position and manner so it can be plainly and distinctly visible - view the taxi register.
If you are looking for lost property, cab drivers hand property found in their vehicles to us.