Do it online & online payments
Important information – please read carefully
As part of our commitment to improving our services, more licences can now be applied for online. This quick and easy process allows you to submit applications 24 hours a day, 7 days a week.
Please note: if you don’t have access to a computer or mobile device, then visit your local library or the Customer Service Centre at the Town Hall Extension - you can use the self-service facilities, officers are on hand to offer advice and support should you need it.
Do it online - you can find most Hackney Carriage and Private Hire application forms online. Or for more information visit the taxi web pages.
What this means for you:
When you submit your application, we will check to ensure that everything is in order. We will contact you using the email address* you have provided, if anything is missing. We will then send you a link to make your payment. All payments are made online using a credit or debit card.
Once payment is received, your application will be processed.
*It is important that you ensure we have your up-to-date email address as this will delay your application.
Please note: All renewal applications must be made and payment received 10 working days prior to the date of expiry of the licence. Your licence is at risk if you do not renew prior to the date of expiry; a new application will need to be submitted if your licence has expired (*except in the case of hackney carriage vehicle proprietor licence). *A new application for a hackney carriage vehicle proprietor licence CANNOT BE SUBMITTED – your licence is at risk if you do not renew it before the date of expiry regardless if you are also replacing the vehicle.