Driver renewal - hackney carriage/private hire

You can only renew your licence online. We will send you an email about five weeks before your licence expires: you need to use the number beginning with LC in that email to complete your application.

Before making your application please read: Driver renewal - stages to renew your licence.

If you had a licence and it has expired, you will have to make a new application. We will fast track your application if you submit it within 14 days of the licence expiry date.

The information you provide will be checked against the National Register of Taxi Licence Refusals, Revocations and Suspensions (NR3S). If your driver licence application is refused, or you are granted a licence and it is subsequently suspended or revoked, then this information will be placed onto the NR3S.

You must read how your information will be will be shared with NR3S and how it will be used.

DBS process

You must register your DBS certificate with the online checking service so that we can make annual and spot checks while you are licensed. You must register your DBS certificate with this service within 30 days of the date that your certificate was issued.

If you’re not registered, or your DBS certificate expires part way through your licence, we will need to register you with our online providers, CBS Ltd.  You will need to submit your driver licence renewal application at least 20 working days before the licence expiry date to give us time to register you, and then for you to complete your online DBS application.

Find out more about the DBS process. 

£254 for a 3 year licence. 

If you do not have a current DBS Certificate registered with the DBS update service you’ll also have to pay £62.10 for an enhanced disclosure DBS application/certificate. This is paid directly to CBS Ltd (we’ll let you know how to do this later). You must complete, pay and submit the application before you attend your appointment.

Once you have started the application process your application will not be saved unless you complete it. If you do not complete your application, or use the browsers navigation buttons instead of the 'Previous' button, your application will be lost and you will need to start again.

The following information will be requested as part of your application so have this ready before you start: 

• Your Arcus licence number.  This is Mandatory and will begin LC
• A current Phone number.   This is Mandatory.
• Your National Insurance Number.  This is Mandatory.
• Your Driving licence number.  This is Mandatory.
• Your DBS certificate number if you have one.  This is Mandatory if you say you are registered.
• Details of any convictions if you have any.
• Medical certificate as digital file.  Can be provided after completing tests
• Passport standard photo as digital file
• DVLA summary as digital file
• Tax Tax check code
• DBS Consent form as digital file.Tax

Payment must be made online as part of the application process. 

Your application will not be processed until payment is made.

See what dates we are processing

You can submit your renewal application as soon as you receive your renewal reminder. If any of your documents have expired (Medical, DVLA summary or you need a new DBS) or you are not signed into the DBS update service this will delay the issue of your licence.

Appointment

You must bring these documents to the appointment:

• UK citizen - current passport; Non UK citizen - passport and visa
• ‘Right to work in the UK. Document(s) from either List A or List B, that shows you have the right to work in the UK as a hackney carriage or private hire driver
• DVLA driving licence photo card
• DVLA licence summary; you can find this using this link https://www.gov.uk/view-driving-licence
• 1 recent colour passport photograph (no sunglasses or hats allowed)
• 1 recent utility bill (no more than 3 months old) showing your name and address, (for example, gas, electricity, bank or credit card statement), mobile phone statements are not acceptable
• National insurance number showing your name issued by a government agency or a previous employer i.e. P45, P60
• Group II medical certificate (Medical form) - you do not have to have this until after you have taken your skills assessment unless you have a current medical condition that you need to advise us about
• DBS Consent form - you will need to fill in the DBS Consent Form prior to us submitting your application.