It is an offence to sell or hire a crossbow or part of a crossbow to anyone under 18 years of age.
If you are not sure that the customer is over 18 (or 21 if Challenge 21 policy is in place) ask for proof of age (passport/photo driving licence of PASS accredited proof of age card).
If you are still unsure refuse the sale. You may wish to record the details in a refusals register to show that you are refusing sales.
It is advisable to ensure that your staff are fully trained in order to prevent them making sales of age restricted products. Any training they receive should be documented within a record of training form.
You commit an offence if:
- you sell, let or hire a crossbow or part of a crossbow to anyone under 18
Reporting underage sales
If you suspect a retailer of selling any of these products to anyone under the minimum age, please report them via Citizens Advice Bureau. They manage the national Consumer Advice Service, and staff there assess each problem and pass it on to the relevant body, such as Trading Standards.