Manchester City Council

Benefits & support Local Housing Allowance (LHA) rules

When can we pay your landlord direct

We can decide to pay your landlord if:

  • you don't use your LHA to pay your rent
  • you have rent arrears of eight weeks or more or a history of rent arrears
  • you find it difficult to manage finances
  • your landlord helps you to get a new tenancy or keep your current tenancy, by reducing your rent so that you can afford it.

If you, your landlord or somebody acting for you, tell us that any of these apply to you we can pay your landlord. We will ask for written evidence to support this from someone like:

  • your landlord
  • a welfare agency
  • a social worker
  • a health worker
  • an advice worker
  • friends or family.

Use this form to ask us to pay your landlord. If someone acting for you asks us to pay your landlord you must sign the form as well. You should send the evidence with it if you can.

We may decide to pay your landlord if you, or somebody acting for you, tell us that you have difficulty managing finances which may lead to you not paying your rent. For example:

  • you have severe debt problems
  • you can't open a bank account
  • you have learning difficulties
  • you suffer from ill health
  • you have just left care.

We will ask for written evidence to support this.

Read our full LHA safeguards policy for vulnerable tenants.

To claim Local Housing Allowance or find out what you are entitled to use our online form.

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