Benefits and support Benefits: contacts, appointments and reception points

Due to the Coronavirus (Covid-19) outbreak our Customer Service Centre at the Town Hall Extension is closed until further notice. Libraries cannot receive documents or check claims for us at the moment. We are also unable to offer face to face appointments for advice at this time. 

Evidence to support your claim

After you make a claim online you may need to provide evidence to us.

What you can do -

E-mail any information or photos of documents to -

benefit.enquries@manchester.gov.uk

Please quote your benefits claim reference in the e-mail header if you know it, thank you.

Make a claim

At this time you can only make an online claim

Contact us

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