How the cash grant is paid
You can choose to receive your cash grant by PayPoint Cash Out voucher or by BACS.
Usually we are not able to make more than one payment to any one household, in any 12-month period. However, at the moment, thanks to funding from the Household Support Fund, we have agreed that eligible residents may receive a maximum of two awards in a 12-month period.
If your application is successful, and you have chosen PayPoint Cash Out Voucher, we'll email or text you this voucher.
You can use the voucher anywhere that has a 'PayPoint' terminal and will need to take an official letter or bill that confirms your name and address (find your nearest PayPoint).
You do not need to print the voucher, it can be scanned from your smartphone, or if you do not have a smartphone, the PayPoint shop assistant can input the voucher's code from the email or text you receive.
If your application is successful, and you have chosen BACS, we will make a payment into your nominated bank account. You will receive the payment one working day after we approve your application.
You apply for this payment through our 'welfare provision' scheme. You can only apply online, and you will need to know your National Insurance number. See where you can use computers for free.