Benefits and support We sometimes overpay your Housing Benefit or Council Tax Support

How to pay a bill (invoice) if we send you one

  • Online payment service pick 'Repay Housing Benefit overpayment'. You need your debit or credit card and your Benefits number from the invoice.
  • By automated payment service - on 0161 234 5006 open 24 hours a day, seven days a week to make payments. You need your debit or credit card and your invoice number.
  • Pay online or BACS payment or set up a standing order to Barclays Bank, 51 Mosley Street, Manchester M60 2AU. Please give the following details:
    bank sort code: 20-55-58
    account number: 53348075
    bank account name: Manchester City Council - Receipts
    Please also include your invoice number.
  • Post Office or PayPoint, outlet - take the invoice to scan the barcode on it and pay.
  • Phone us on 0161 234 5003 between 9am and 6pm, Monday to Friday, to discuss paying in instalments or to pay with your debit or credit card. Please have your invoice ready.

If you don't contact us or keep to an arrangement you made we will take further action:

  • We can ask your employer to deduct money from your pay until your overpayment is cleared.
  • We can use a collection agency to recover the money. 
  • We can register your debt with the county court which will affect your credit rating.
  • If you owe us a large amount of money we may take steps to make you bankrupt.

 

 

 

 

 

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