The Council and democracy Our promises to you

Applications and service requests

  • when we offer or you request a service we will do whatever it takes to deliver it
  • applications will be processes within the agreed time scales and these are published on our website, under the service you have requested
  • we will tell you when we have received your application; by the way you told us to and update you with its progress, if we are unable to process within the agreed timescales we will tell you why.

Was this page helpful?

Was this page helpful?

Fields marked * cannot be left blank

Feedback submitted to us on this form is monitored but you won’t receive a reply. In an emergency, visit our emergency contact details page. Please don't include any personal or financial information, for example your National Insurance or credit card numbers.