Manchester City Council

The Council & democracy Our promises to you

Applications and service requests

  • when we offer or you request a service we will do whatever it takes to deliver it
  • applications will be processes within the agreed time scales and these are published on our website, under the service you have requested
  • we will tell you when we have received your application; by the way you told us to and update you with its progress, if we are unable to process within the agreed timescales we will tell you why.

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