The Council and democracy Our promises to you



  • we will answer all complaints within 10 working days or explain why a reply may take longer.
  • we will acknowledge receipt of your complaint within 3 working days.
  • we will use plain language.


Was this page helpful?

Was this page helpful?

Fields marked * cannot be left blank

Feedback submitted to us on this form is monitored but you won’t receive a reply. In an emergency, visit our emergency contact details page. Please don't include any personal or financial information, for example your National Insurance or credit card numbers.