Manchester City Council

Technical problems

Due to a technical problem we are unable to take payments via our contact centre. We are working to fix this as quickly as possible.

Services affected and other ways to pay.


Benefits & Support Local Housing Allowance (LHA) rules

If your Local Housing Allowance rate is different from your rent

It is likely that the LHA rate for your property will be different from the rent that your landlord is charging.

If the rate is less than your rent you will have to pay the extra rent yourself.

If the size of your household changes we will reassess your benefit for the change. It might mean that we have to use a different LHA rate if the number of people in your household changes.

If special circumstances mean it is difficult to pay the extra yourself, or that you must live where you do, but the landlord won't reduce your rent to the LHA rate, you might be eligible for Discretionary Housing Payments to help. Download a Discretionary Housing Payment application form.

If the LHA rate is more than your rent we will only pay the rent you are being charged, not the higher LHA rate.

Was this information helpful?

Was this page helpful?