Online services unavailable

Due to maintenance, some council tax, benefits and business rates pages will be unavailable. We are currently working to get these services back online as soon as possible.

×

The Council and democracy Complaints and feedback

We are committed to putting you, our customers first. That means we're always pleased to hear what you have to say about the services we provide, whether you are a resident, business or visitor to Manchester.  

By letting us know what you think - when we are doing a good job and when you think we can do better - you'll be helping to improve the Council for everybody. 

Our promises to you 

Whenever you contact us with your feedback, good or bad, you can be assured we will: 

  • Always listen to what you have to say 
  • Treat you honestly, fairly and politely 
  • Give you help and advice as quickly as we can 
  • Respect your individual needs and your right to privacy 
  • Keep you informed about what's happening 
  • Take action, where appropriate, to improve our service to you 

Do you want to:

 See other ways to get in touch

Was this page helpful?

Was this page helpful?

Fields marked * cannot be left blank

Feedback submitted to us on this form is monitored but you won’t receive a reply. In an emergency, visit our emergency contact details page. Please don't include any personal or financial information, for example your National Insurance or credit card numbers.