Other ways to get in touch
The quickest and easiest way to raise a complaint is by using our web form.
If you prefer other ways to contact us, you can:
Send your complaint to - complaints.feedback@manchester.gov.uk
Post
Write to:
Feedback and Complaints Service
Corporate Performance Group
PO Box 532
Town Hall
Manchester
M60 2LA
Phone
Call us on 0161 234 5000 if:
- you can't access the online form
- you need general advice about the complaints process
- you need help making your complaint.
If you need support, one of our complaints advisors will aim to call you back within five working days.
Please note: Even if you speak to an advisor, we may still ask you to complete the online form if you're able to.