18. MCC Processes - Appeals and Complaints
18.1 Parents may appeal if they disagree with the LA officer’s decision that elective home education is unsuitable and then will have the opportunity to present further evidence within 15 days of the LA’s letter (equivalent to a notice under the Education Act 1996 s43) which will explain the basis for the decision.
18.2 The evidence will be reviewed by a senior officer who has had no prior involvement. The final decision will be communicated to the parents in writing within 7 days of the
parents’ appeal.
18.3 There are 3 possible outcomes:-
- Recommendation to allow parents more time in which to provide evidence of suitability
- Original decision upheld
- Original decision overturned
18.4 If EHE is subsequently deemed to be suitable, the child will be moved back to the EHE register and a named officer will maintain contact. See 9.2.
18.5 If the original decision is upheld, the processes in Section 10 will continue to be followed and an offer of a school place will be made.
18.6 If the parent fails to register the child at the school which has been offered, a fine may be issued and/or a school attendance order (SAO) may be served under the Attendance Regulations
18.7 This step will only be taken if all reasonable steps have been taken to resolve the situation.
18.8 MCC has a Corporate Complaints Team who are responsible for dealing with any concerns or complaints about LA services.