Essential maintenance

All customer accounts and most forms will be unavailable from 4pm on Saturday 2 December until Sunday 3 December.


Council tax Money off council tax for students and people who live with students

You may be able to get a reduction or exemption on your bill:

  • If everyone at the property is a student, the property is exempt. However, you must still apply for the exemption
  • If one household member (over 18) isn't a student, the property can't be exempt. The non student is responsible for the bill and may be able to get a reduction. This may be a single parent of a student or students living with them, for example.
  • If the student is the sole owner or tenant, they will remain liable for the bill but also may be able to get a reduction if someone who isn't a student is living with them.
  • If two or more household members (over 18) aren't students there is no exemption, but there may be another reduction available. See other reasons for reductions.

You are classed as a full-time student for council tax if:

  • you are 18 or over and at college, university or similar;
  • your course lasts at least 24 weeks in the year; and
  • it involves at least 21 hours of study a week; and
  • the college or university considers your course to be full-time.

In addition:

  • you are also classed as a full-time student if you are 18 or 19 and on a non-advanced course like A-levels that lasts at least three months and involves at least 12 hours of study a week.
  • your college or university must be in the UK or the European Union, you don't have to attend; you can be engaged in distance learning as long as you meet the other student criteria
  • you must live in the UK.

More information about students and council tax

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